To our patients,
Thank you for participating in the questionnaire we recently conducted in order to
collect feedback from you.

We have now completed our analysis of the feedback and would like to share some of the significant findings with you.

Overall, we found that:

• most of our patients are very happy with the service they receive from our administration staff

• most of our patients are very happy with the professionalism of our service

• most of our patients are very happy with the healthcare they received at our practice

There are several ways we can improve the level of service the clinic provides:

• we need to improve upon time wait to attend appointments

• improve access to our doctors

Thank you again for your valuable contribution. Please call us on 5158 0777 if you have any questions regarding the feedback.

We are looking forward to continuing to provide high quality health care to the community.

Yours faithfully,
The GPs and staff members at Mallacoota Medical Centre.